Support

Recording bills and income

BillLog is designed around real receipts rather than only total amounts.

• Add bills and income records separately so your ledger stays clear.
• For a single receipt, you can split the bill into item-level details.
• Discounts can be distributed across items automatically to keep totals consistent.
• Categories, tags, notes, and optional location data can be attached to improve reporting.

Tags, boards, and dashboards

BillLog has two different analysis layers:

• Boards focus on tag-based views for specific projects, trips, or themes.
• Dashboard charts summarize spending and income trends over time.
• If a chart is empty, first check the selected date range, bill type, and whether matching tags exist.

iCloud sync issues

• Make sure iCloud is signed in on the device and available for this app.
• Check network connectivity and available iCloud storage.
• Sync is optional. If it is disabled, your data remains local unless you export it.
• If sync seems stuck, re-open the app and review the iCloud status in Settings.

Web Server access

• The built-in Web Server is intended for devices on the same local network.
• You need to enable the feature in Settings and use the address and port shown by the app.
• If the page cannot be opened, confirm that your phone and browser device are on the same Wi-Fi and that local network permission is allowed.
• This feature may require an active subscription depending on your access status.

Subscription and premium access

• Subscriptions are managed through Apple App Store billing.
• Boards and Web Server capabilities may depend on your subscription tier or current access state.
• If your purchase is not reflected, try restoring purchases and allow the app time to verify status with the App Store.

Privacy, Face ID, export, and deletion

• Face ID can be enabled to protect access when opening the app.
• You can export your data for backup or migration.
• You can delete records directly in the app at any time.
• For full data handling details, review the Privacy Policy.

When contacting support, do not send full financial records unless it is necessary for debugging. Redacted screenshots are preferred.

账单与收入记录

BillLog 的设计重点不是只记总额，而是尽量还原真实账单结构。

• 支出账单和收入记录分开管理，账目更清晰。
• 同一张小票可以拆分成多个明细项逐条记录。
• 折扣可按明细自动分摊，保证合计金额一致。
• 你还可以为记录补充分类、标签、备注和可选位置信息，方便后续分析。

标签、看板与统计

BillLog 里有两层不同的分析方式：

• 看板更适合围绕标签查看某个项目、旅行或主题的开销。
• 统计页更适合观察整体收入与支出趋势。
• 如果图表为空，请先检查日期范围、账单类型以及是否存在匹配标签。

iCloud 同步问题

• 请确认设备已登录 iCloud，并且本应用可用 iCloud。
• 检查网络连接和 iCloud 可用存储空间。
• 同步属于可选功能；如果未开启，你的数据会继续保留在本地，除非你主动导出。
• 如果同步看起来卡住了，可以重新打开应用，并在设置中查看 iCloud 状态。

Web 服务访问问题

• 内置 Web 服务主要面向同一局域网内的设备访问。
• 你需要先在设置中启用该功能，并使用应用显示的地址和端口访问。
• 如果页面打不开，请确认手机和浏览器所在设备连接的是同一个 Wi‑Fi，并且已授予本地网络权限。
• 该功能可能需要有效订阅才能使用，具体以你当前的访问状态为准。

订阅与高级功能

• 订阅通过 Apple App Store 完成扣费和管理。
• 看板数量和 Web 服务能力可能受当前订阅状态影响。
• 如果购买后功能没有立即生效，可以尝试恢复购买，并等待应用与 App Store 完成状态校验。

隐私、Face ID、导出与删除

• 你可以开启 Face ID，在打开应用时保护访问安全。
• 你可以导出数据用于备份或迁移。
• 你可以随时在应用中删除记录。
• 如需了解更完整的数据处理说明，请查看隐私政策页面。